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Enterprise Resource Planning Training
Articulate understands the mission critical business functions enabled by ERP systems: manufacturing, supply chain management, financials, projects, human resources and data warehouses.
Articulate's ERP training expertise includes SAP and Oracle. We have experience managing large ERP training programs with a strong understanding of how business blueprint and business process procedures form the foundation for effective business focused training.
Customer Relationship Management Training
Articulate understands the core business functions enabled by CRM systems: sales, service, marketing, contract management and a host of other front and back office functions.
Articulate's CRM training expertise includes Salesforce, Siebel and SAP. We have a strong understanding of the vendors' out of the box functionality and process models and how these should be customised to each client's business environment to form the foundation for effective business focused training.
Enterprise Content Management Training
Articulate understands the business processes enabled by Enterprise Content Management (ECM) systems: management and access to both physical records and electronic files, web content and images.
Articulate's ECM training expertise includes TRIM, Objective and DocBanq. We have an understanding of the Records Management Act and the Keyword AAA Classification model. More importantly, we understand the practicalities of useful ECM systems which suit the differing needs of creation to destruction records management and day-to-day interaction with active electronic files.
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